Support
Help with Allergy Tracker for iPhone.
Logging check-ins
How does Allergy Tracker work?
Open the app and answer "How are your allergies?" by tapping None, Mild, Moderate, Bad, or Severe. That single tap saves a complete check-in with the date and time. You can check in as often as you like.
A second tap within 10 minutes updates that check-in (you'll see "Updated") instead of adding another one. To keep both, tap Add another check-in first.
How do I add symptoms, medication, or a note?
After you save a check-in, tap Add details. You can also open any check-in from History. In Check-in details you can change the severity or the date and time, mark symptoms, pick what you were around, turn on Took medication, and write a note of up to 500 characters. Tap Done to save.
How do I record what I was around?
In Check-in details, go to "What were you around?" and tap anything that applies: dust or cleaning, bedding, pets, mold or damp, laundry products, fragrance or scented products, smoke, being outdoors, mowing or yard work, or new product.
For something that isn't listed, tap Add your own, type a name of up to 40 characters, and tap Add. Names you've added appear as options on later check-ins.
These are possible triggers: a note of what was around you, not proof of what caused your symptoms. Allergy Tracker doesn't decide what caused anything.
How do I add a check-in for a day I missed?
Open History and tap Add past check-in. Set the date and time, choose a severity, and add any details, the same as any other check-in.
How do I change or delete a check-in?
In History, tap a check-in to open it, make your changes, and tap Done. To delete it, swipe left on it in History and confirm, or open it and tap Delete check-in. After a swipe delete, Undo delete appears in History so you can bring the check-in back.
History and reports
What's the difference between List and Calendar?
History has two views, and you switch between them at the top. List shows every check-in, newest first, grouped by day with that day's highest severity and number of check-ins. Calendar shows one month at a time, with each day shaded by its highest severity. Tap a day to see its check-ins below the calendar, and use the buttons beside the month name to move between months.
Once you have three check-ins, summaries of the last 7 and 30 days appear at the top: allergy days, bad or severe days, and your most common symptom. The 30-day summary is included with Lifetime.
How do I create a doctor report?
Open History or Settings and tap Doctor report (PDF). Choose a report period: Last 30 days, Last 90 days, or All time. Your iPhone creates the PDF and opens the share sheet, where you can print it, save it to Files, or send it by Mail or Messages to share with your doctor or allergist.
The doctor report is included with Lifetime. If you'd rather keep your log on paper, there's a free printable allergy symptom log to print and bring to an appointment.
What does the doctor report include?
The report summarizes what you entered for the period you chose:
- Check-ins, days logged, bad or severe days, symptom-free days, and medication days
- Days by severity
- When your bad or severe days happened, by month
- Exposures you recorded on bad or severe days, as counts like "Recorded on 5 of 7 bad or severe days"
- Your most recorded symptoms
- A table of every check-in with its date, time, severity, exposures, and notes
Exposure counts appear once the period has at least three bad or severe days, and only for exposures recorded on two or more of them. Every page ends with "A record of what was logged in Allergy Tracker. Not a medical assessment." The report doesn't diagnose anything or show what caused your symptoms. It gives you and your doctor your own history to look at together.
How do I export my data as a CSV file?
Open History or Settings and tap Export CSV. The share sheet opens so you can save the file to Files or send it wherever you like. The file has one row per check-in with its date and time, time zone, severity, symptoms, medication marker, note, and possible triggers. Deleted check-ins aren't included.
Column names and the app's built-in values are always in English, whatever language the app uses, so spreadsheets read every export the same way. Names you typed yourself stay exactly as you typed them.
CSV export is included with Lifetime.
Free and Lifetime
What's free, and what's included with Lifetime?
Logging is free: check-ins, symptoms, the medication marker, notes, possible triggers, the calendar, your full history, the 7-day summary, adding past check-ins, editing and deleting, the daily reminder, and iCloud sync.
Lifetime adds the doctor report (PDF), CSV export, and the 30-day summary. It's a one-time in-app purchase, not a subscription: US$19.99 in the US, and the App Store shows the price in your currency. Payment is charged to your Apple Account.
To buy it, tap Unlock Lifetime in Settings, or tap Doctor report (PDF) or Export CSV. On another iPhone signed in to the same Apple Account, tap Restore Purchases in Settings.
iCloud, reminders, and languages
Does Allergy Tracker sync with iCloud?
Yes, if you're signed in to iCloud on your iPhone. There's no switch in the app: your check-ins sync through your own private iCloud account, so your history can appear on your other Apple devices where you use Allergy Tracker with the same Apple Account. Sync runs in the background and can take a little while.
If you're not signed in, or you turn off iCloud for Allergy Tracker in iPhone Settings, the app keeps working with the check-ins stored on this iPhone.
How does the daily reminder work?
After your first check-in, the app asks once whether you'd like a daily reminder. You can also turn on Daily reminder in Settings and pick a time; it's 8:00 PM unless you change it. iOS then asks for permission to show notifications.
If you don't allow notifications, the reminder stays off, and Settings shows "Notifications are off" with a link to iPhone Settings, where you can turn them on. The reminder arrives every day at your chosen time, including days you've already checked in. Your iPhone schedules it; no server is involved.
Which languages does the app support?
English, Polish (polski), Dutch (Nederlands), and Brazilian Portuguese (português do Brasil). The app follows your iPhone's language settings and appears in English if your iPhone uses a language it doesn't include. Doctor reports use the same language as the app.
Privacy and your data
Does Allergy Tracker require an account?
No. There's no sign-up and no login. iCloud sync uses the Apple Account you're already signed in with, so there's no separate Allergy Tracker account to create or manage.
Is my allergy data private?
Your check-ins are stored on your iPhone and, if you're signed in to iCloud, in your own private iCloud account. The developer never receives them. The app has no ads, no analytics, no tracking, and no location permission, and doctor reports and CSV files leave your iPhone only when you share them. The Privacy Policy explains the details.
Is my data backed up?
Your check-ins are included in your iPhone backups, like other app data. If iCloud sync is on, they're also kept in your private iCloud account.
How do I delete my data?
To erase everything, open Settings, tap Delete All Data, and confirm. This permanently removes every check-in from this iPhone. If iCloud sync is on, the app also sends the deletion to iCloud through normal syncing, which can take some time. Doctor reports and CSV files you've already created or shared aren't affected.
A single check-in you delete disappears from your history, reports, and exports, but the app keeps it hidden in its storage until you use Delete All Data. That hidden copy is what makes Undo delete possible.
Medical questions
Is Allergy Tracker medical advice?
No. Allergy Tracker records and summarizes what you enter. It doesn't diagnose, treat, or predict anything, and it doesn't tell you what causes your allergies. The doctor report is a record of your own entries, not a medical assessment. If you have questions about your symptoms or medication, talk to a pharmacist, doctor, or allergist.
Allergy Tracker isn't for emergencies. If you think you're having a severe allergic reaction or another medical emergency, call your local emergency number.
Does Allergy Tracker show pollen or air quality?
No. The app doesn't include pollen, weather, or air-quality data, and it doesn't use your location. Everything in your history, summaries, and reports comes from what you log yourself.
Allergy Tracker helps you keep a record of your own allergy days. It doesn't diagnose, treat, predict, or tell you what causes your allergies, and it doesn't recommend medical care. The doctor report is a record of what you logged, not a medical assessment.